We build every playhouse like it was our own
Having kids of our own, quality and safety are two very important issues to us. When our customers
are happy, we’re happy. And when our customers are unhappy, we’re miserable.
All playhouses are handcrafted and hand-painted for the ultimate in quality and appeal. Each
playhouse is built by hand, using traditional 4×2 wooden construction. Then the structure is securely
joined and assembled with screws and bolts. Each house has a solid foundation so it will last through years of endless dress-up, tea parties and action play!
When you’re ready to order your playhouse you can contact us at any time and simply use our over
the phone payment option or send us a cheque via post. If paying by cheque funds will need to have
been cleared before the manufacturing process will begin. Orders can be cancelled up to 24 hours
after being placed. Because all of our playhouses are custom built, we cannot cancel orders once the
production process has begun.
All of our orders are carefully packaged to guard against damage. If you do receive a package that
has been damaged during delivery, you must refuse it in order for us to begin to rectify
issues. Please contact us immediately if you refuse delivery of your playhouse.
Please note: If using our concierge service we require clear access to the site of installation. Our
concierge service does not include additional costing for machinery to aid the installation of the
playhouse i.e. cranes or lifting equipment.